Here to help
Speak to a real person.
Questions before you buy, help after it arrives, or advice while it's being fitted, we're a UK studio and we answer.
Ways to reach us
Pick whatever suits you.
Best for: anything that needs a photo, a query, a return, an order reference.
We reply within 1 working day
Installation & wiring questions.
Email the Tech-Desk →Send a photo of your ceiling rose or backplate and we'll tell you what's involved, electrician-friendly. Loop-in, Class II, dimmer compatibility, ask us before you fit.
Mon–Fri, 9am–5.30pm
Or drop us a line
Send a message
Tell us what you need and we'll come back to you within one working day.
Before you ask
You might find it here.
Most answers live in our guides, but if not, we're a message away.
For designers & the trade
Working on a project?
We work with interior designers, electricians and specifiers, with a trade account, preferential terms, specification help, and a team you can talk projects through with directly.
Maison Aurore · London · United Kingdom