At Maison Aurore London, we are committed to giving you a clear and transparent delivery experience. We offer free UK delivery on all orders, with no minimum order value.
This shipping policy applies to orders shipped to the United Kingdom, Ireland and Australia.
The estimated delivery timeframes for all parcels are as follows:
We work with reliable local carriers in each destination:
Free UK delivery on all orders, with no minimum order. Delivery to Ireland and Australia is charged at the rate shown at checkout before you confirm and pay, using the same preparation and transit estimates as UK orders. Orders to Ireland or Australia may also be subject to import duties or taxes on arrival, which are payable by the recipient.
If you experience any issue with your delivery, such as a delay, a damaged item or a lost parcel, contact our customer service team as soon as possible at hello@maison-aurore.co.uk. We will investigate and resolve it as quickly as we can.
As soon as your order has been dispatched, you will receive an email with your tracking number so you can follow your delivery. You can also contact us directly with any question about the status of your shipment.
Visit our FAQ page or contact our customer service team at hello@maison-aurore.co.uk.
Shop name: Maison Aurore London
Address:
Bongo Corp SIA
Jelgavas iela 22-1
LV-1004 Rīga, Latvia
Email: hello@maison-aurore.co.uk
Phone: +44 7888 396401
Customer service hours: Monday to Friday, 9:00 am – 5:00 pm (London time)
Response time: We aim to reply within one working day.